Lewis S Eisen, B.A., J.D., C.I.P. has practised law, been a business technology consultant, and been a policy writer in the Government of Canada. His approach to writing policy has been adopted by groups at organizations such as the RCMP, the Canadian Nuclear Safety Commission, and others across Canada, the US and the UK.
He is the author of the international bestseller How to Write Rules that People Want to Follow: A Guide to Writing Respectful Policies and Directives.
Sessions
To regulate employee and client behaviour in a digital environment, organizations produce Policies and Directives setting out new rules. Too often, though, these documents are so long and confusing that no one reads them, and they are often written in a way that sounds like angry parents yelling at naughty children. Getting compliance under these conditions is an uphill battle. The challenge is...
To regulate employee and client behaviour in a digital environment, organizations produce Policies and Directives setting out new rules. Too often, though, these documents are so long and confusing that no one reads them, and they are often written in a way that sounds like angry parents yelling at naughty children. Getting compliance under these conditions is an uphill battle. The challenge is...
We surveyed people to find the critical technologies and departments. And we chose these to create four concurrent half-hour discussions, four times over. It’s a choreographed dance of experts, ideas, and disruption.
