Lia Milito

Managing Director

Code for Canada

Lia is an urban planner with an interdisciplinary background that includes education, public policy, and community building.

She is a former chair of the Civic Tech Toronto steering committee and helped to launch Code for Canada.


Putting the Us in Usability Testing

07/11/2019 14.15 - 14.55

ExpertBlack stageBreakout session

This talk will do a deep dive on how to design truly inclusive usability testing which is not only representative of the population but one which includes vulnerable and marginalized groups.

We will cover how to avoid ‘professional testers’, garnering enough qualitative feedback to surface the vast majority of problems and how to design/conduct tests in safe(r) spaces for underserved...