As EVP & CIO for Bell Canada, Mr. Cole leads the team accountable for application development and infrastructure management in support of all Bell business units.
Mr. Cole was previously SVP, Bell Canada Operations, Mass Markets, where his team provided customer field services support and network services support for Mass Markets, Enterprise and Wholesale markets. With Bell Canada since 1991 after graduating from the Faculty of Economics at Princeton University, he has worked in various Bell groups including Network, Customer Operations, Business Planning, Information Systems, Consumer Wireline Products and Marketing. Mr. Cole also holds a Master of Business Administration degree from the University of Toronto’s Rotman School of Business.
Mr. Cole sits on the board of The Source and is a director of the March of Dimes Canada. He was named to Canada’s Top 40 Under 40 in 2009.
Bell Canada is one of the world’s leading telecommunications providers. In this talk, we’ll turn the lens on ourselves, giving you an inside look at how we’ve transformed ourselves in recent years.
Every IT service needs to be fast. And to scale, it requires self-service and automation to respond to users efficiently. Learn how Bell has innovated in automation and self-service,...