Trevor Banks

Creative Change Agent

Banks Change Management

Trevor is an expert in leading and implementing change management activities in enterprise-wide technology projects. He has combined his passion and expertise with creativity and design principles, to develop and deliver award winning awareness, training, and engagement products that address resistances and build buy-in for your projects.

Before embarking on his change career, he was an IM professional with over 25 years experience in Canadian federal government IM programs, where he developed specific expertise in the realities and practicalities of leading change management within IM initiatives. Trevor is the recipient of the Ted Ferrier Award for his significant amount of professional and personal time, energy, and resources contributed to the IM community.

Trevor is Director of Marketing at ARMA Canada, part of ARMA International.  ARMA International is a community of professionals in the information management and information governance industry. We also have a strong network of information professionals both in public and private sectors in Canada.  For more information, visit us at



06/11/2019 15.20 - 17.00

CirclesquareGreen stageInteractive session

We surveyed people to find the critical technologies and departments. And we chose these to create four concurrent half-hour discussions, four times over. It’s a choreographed dance of experts, ideas, and disruption.

Digital Adoption—For The Record

07/11/2019 13.30 - 14.10

IntermediateBlue stageBreakout session

The GC transformation agenda is changing how the public service accounts for its activities. Previously, GC services and decisions were simply documents—many of them paper. Now, digital, with its focus on service delivery and user experience, has shifted the discussion away from documents and its organizational context towards capturing data and its transactional context.

But … where...